Selling to Belrion.com
What does Belrion do?
Belrion.com offers an array of on-line services ranging from trading of virtual game currency to selling of virtual game items. Over the years, we have been dealing with a series of popular on-line games like EverQuest, World of WarCraft , Final Fantasy and others.
What is Belrion all about?
Our ultimate objective is to Benefit our fellow on line game enthusiasts by being Efficient in transaction, Lucid and user friendly, Reliable, Interactive, Outclassing the rest and a Nexus to the future of gaming.
Belrion is committed to provide maximum customer satisfaction by providing a 24 by 7 on line help chat system to ensure all your queries being answered at the soonest instant.
What should I do if Live help is not available?
Much as we set the highest priority for all our valued customers, instances where internet connections are temporally down or our systems might be facing some technical faults and disturbances are inevitable. In event of such situation, please do contact us via email at email@example.com and we will revert back to you shortly.
Live help is on , but no one seems to be answering.
Under such situation, we urge you to hold your cool and be a little more patient with us. Our customer service representative may be temporally away from their work station or either that, we may be experiencing high traffic volume on our live help system.
How can I track my order status?
The fastest and easiest way is to register as a free member with us. Registration is simple and fast. Being a member you will be able to track your order status instantly and it's 24/7. Alternatively, you can track your order status by simply clicking on our Live Help.
What happens if I entered a wrong Character name or selected the Wrong server?
Under such instances, there is no call for Panic. Simply log on to our website and contact any of our customer representatives In order to expedite the process, please furnish us with your actual desired Character name, Server name and followed by your Paypal address. We will then rectify the error and will execute delivery according to the new information provided by you.
How is delivery being executed?
Upon completion of your desired order and payment, an email will be sent to you regarding the delivery procedure. Do contact our Live Help if you do not receive the email on delivery procedure after 15 minutes. In cases where we fail to make any contact with you, an email will be sent to the email address provided by you. You may contact our live help or send us a reply via email at firstname.lastname@example.org
How long do I have to wait for your delivery?
Delivery varies for difference games. Do check with our Live Help for the eta.
I have been waiting in the game and it's been more than half an hour, what should I do?
If you have been waiting for us a long time in the game, please do check your contact mail box/junk folder to see if we sent you an email. If there is nothing in your mail box/junk folder, please contact us via our live help system to speak to one of our customer representatives.
What are the possible reasons for delay?
There are various possibilities such as Technical errors like internet down time and incorrect or insufficient information provided. Therefore, it is very important that you furnish us with a valid email address for us to contact you.
To which location is the delivery done?
Kindly refer to the email we sent you for order pick up procedure.
You have stopped talking to me in the game during a delivery, what went wrong ?
We may be disconnected due to technical reasons half way through the transaction. No worries at all, we will contact you soon as we get online again. There is also an indicator on our website reflecting our on-line status and you will know if we are online or being disconnected.
It's Urgent and I need my stuff now
So long as we are online, we will deliver to you by the soonest means, but if it’s a “life” threatening situation and you cannot wait, please feel free to contact our customer representative even before you make your payment so that we can ensure we have sufficient stocks to tide you through.
What Forms of Payment do we accept?
We mainly accept payment through a valid Paypal account either by VISA or Checking account with CONFIRMED shipping address. We will not execute delivery if we do not receive your confirm shipping address.
Note: For larger orders, we may require Western Union as a payment mode. Please do contact us via our live help chat system to enquire in how to send us your payment through Western Union.
How long does it take for my payment made via Paypal to be processed?
If you are using Credit Card/ Paypal account, the process is almost immediate. Upon receiving your payment, an email will be sent to you on the delivery procedure.
If you are using E-Check, the process will take up to 3-4 business days due to clearance process.
What is PayPal and how does it work?
Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.
How do I open an account in Paypal?
To open an account in Paypal, simply visit www.paypal.com. From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.
How do I verify my Paypal account?
The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.
My shipping address is not confirmed. How can I confirm my shipping address?
Go to www.Paypal.com and click on help, use keyword "Confirm Shipping address" in the help search box.
I forgot to include my Confirmed shipping address. What Should I do?
Please visit www.Paypal.com and log into the same Paypal account that you placed your order from. Click on the "Send money" tab and input the necessary information followed by clicking on the "Continue" button and look under shipping information. Leave the "Ship to" information as default.
Why is my shipping address unconfirmed?
PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S. credit card billing addresses.
These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that these safety precautions are in the interest of all our members.
How do I find out more about Paypal?
There is a lot to learn about how Paypal operates, so they have created a useful help tool to answer any questions about the payment system. You may read more about Paypal here.
What is a pending e-check, and why do I need to wait for it to clear?
A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to Belrion.com account and then delivery can take place immediately thereafter.
How do I avoid sending an e-check?
An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.
I've sent an e-check, but I did not mean to. How do I cancel it?
If you have mistakenly sent a pending e-check, you may log onto our Live Help to request for a cancellation. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives can guide you through this process and will answer any questions you might have.
|Selling to Belrion.com
How do I sell credits to you?
You may check out our Sell section at www.belrion.com/en/sell.php for the procedures and latest Buy-In Price. Payment will be made via Paypal (preferred) within the next 1-2 hours after we received the credits from you.
|Is this business safe or legal?
Belrion.com has been in the virtual trade industry for years. Over the years, we have achieved a proven sales track record and established a loyal customer base. We are well known for our quick response, game variety and most importantly, our pricing has been very competitive compared to our worthy competitors. Our business mainly involves trading which implies, we buy from gamers who are willing to sell their excess virtual currency or item and we sell to interested buyers at a marginal profit. Under the circumstances of an individual seller who is willing to sell us at a quoted price. We will then resell it to an individual buyer who is interested in the item or the virtual currency by no means undermining any party's interest.
Why should I trust you by sending you the money first?
We are Paypal verified and have achieved a Paypal community rating over 20,000+, which means that over 20,000+ unique verified Paypal customers have ordered from Belrion.com and received their delivery with no complaints whatsoever, not to mention the thousands of unverified people.
How to protect from imposters?
It is always safer to deal with a well known trader and seller like us at Belrion.com. To be fair, it is also part of your own responsibility to stay alert when conducting any purchase on the internet by making sure you are paying to the correct party. When in doubt, please do not hesitate to contact us via email or our live help chat system where our customer representative will tend to you personally. We have also designed verifying procedures to enable our customers to counter check with us to ensure a smooth and safe transaction.
I'm worried about the privacy of my details?
Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.
Do you offer power-leveling services?
We do provide Power Leveling at a very competitive rate.
Why does the price of currency changes all the time?
Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.
Is Belrion.com affiliated with any game companies?
Belrion.com is functioning as an individual website that deals with virtual trading.