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Welcome to Aion
Aion Kinah Delivery Policy:
- As much as we would like to keep stock for immediate delivery,
this was not an easy task as NCSoft are always HOT on everyone's
heels claiming they OWN the kinah/item despite all players had to
earned it with game purhase+subscription+play time ! ( Its not FREE
! )
- Nevertheless, we have managed to gather >500 vendors
for the aion servers where upon order confirmation, restock
request will be sent out to them to come fill orders within 60-90mins
^^
- Below are some stats on our site's order completion speed
rating :
Within 30-60mins completion rate : approx 82.8%
Within 1-12hrs completion rate : approx 91.7%
Within 1-24hrs completion rate : approx 92.7%
> 24hrs or refund due to no stock : approx 7.3%
- Unlike other sites which operates on 12-16hrs a day, our reps
are Online 24 hours a day, 7 days a week , so that we can handle
all your order issues/inquires immediately
- In the event if you don't get your order within designated time
frame, PLEASE remember to contact our 24x7 live
help or email customersupport@belrion.com to check out your order
status ( Do ensure your email filter did not block any incoming
mails from sales@belrion.com & customersupport@belrion.com )
- Delivery Method:
- 1) Face2Face pickup if customer are online
2) Deliver to customer's mail box if custome are not online
- Customer Bonus :
- All Verified customers will enjoy 5% extra kinah bonus
In the event an order completion time is delayed for more than 48hrs,
we will offer an extra 3% rebate refund upon full order
completion The bonus% may not be much but we always make
it a point to try our best to keep prices low instead of putting
higher pricing with more bonus
- REMINDER :
- With Effect from 15 Jan 2012 we will be conducting
daily site and server maintenance from 0800hrs to 1200hrs.
There will be NO Delivery and Live Help support for orders made
During This 4 hours. Live help support and delivery service WILL
RESUMED After PST 1200hrs. Customers can contact us by
emailing customersupport@belrion.com and sales@belrion.com so that
we can get back to you ASAP for order pickup when live help support
and delivery service resumed
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